11xbet Terms & Conditions — Fully in Bengali

11xbet is an online Sports Betting and casino platform operated for users in Bangladesh. By accessing or using this platform, you agree to the Terms & Conditions outlined below.

11xbet is committed to protecting the interests of its users at all times. Please read these terms and conditions carefully before using our services. If you have any questions, our customer support team is here to help.

These terms are written in English to ensure clarity for users in Bangladesh. 11xbet reserves the right to update these terms at any time. Continued use of the platform following any changes will be considered acceptance of the revised terms.

• This platform is intended for entertainment and lawful betting purposes only.
• 11xbet is not liable for any technical errors or system disruptions.
• All content, logos, and designs on the platform are the intellectual property of 11xbet.
• In the event of any dispute, 11xbet's decision shall be considered final.

The following eligibility criteria must be met to open an account with 11xbet. Failure to meet these requirements will prevent account creation, and existing accounts may be suspended.

• Users must be at least 18 years of age to register.
• Each individual may operate only one account.
• Providing complete, accurate, and up-to-date information at the time of registration is mandatory.
• Registering with false information will result in permanent account closure.
• Your account login credentials must be kept strictly confidential.
• Operating an account on behalf of or in the name of a third party is strictly prohibited.

KYC (Know Your Customer) verification may be required after registration. You will need to submit a copy of your national ID or passport. Withdrawals will be limited until KYC verification is complete.

Depositing at 11xbet is simple — just use bKash, Nagad, or Rocket. Minimum and maximum limits for each payment method are available after logging in to the platform.

• Minimum deposit amount: ৳500.
• Maximum deposit limits may vary depending on the payment method and account level.
• Deposits are typically credited to your account instantly.
• If there is a delay in payment processing, please contact customer support.
• Deposits from third-party payment accounts are not accepted.
• All transactions are processed in Bangladeshi Taka (BDT).

11xbet does not charge any fees on deposits. However, your bank or mobile financial service may apply their own charges. 11xbet is not responsible for any such fees.

All withdrawals from 11xbet are subject to our withdrawal policy. Withdrawal requests are typically processed within 5–24 hours.

• Minimum withdrawal amount: ৳1,000.
• KYC verification must be completed before a withdrawal can be processed.
• Withdrawals can only be made using the same payment method used for the deposit.
• Withdrawals may be restricted until bonus wagering requirements have been fulfilled.
• Withdrawals may be placed on hold if suspicious activity is detected.
• The maximum daily withdrawal limit is determined by your account level.

11xbet always aims to process withdrawals as quickly as possible. If your withdrawal is delayed for any reason, contact our 24/7 customer support. We guarantee resolution within 48 hours.

The following rules apply to all betting activity on 11xbet and cover all types of betting markets.

• Once a bet is confirmed, it cannot be changed or cancelled.
• Odds may change before a match begins. The odds at the time a bet is confirmed are final.
• Minimum bet amount: ৳100.
• Maximum bet limits may vary depending on the event and market.
• 11xbet reserves the right to void any bets placed at incorrect odds due to a technical error.
• 11xbet is not liable for bets that fail to register due to network issues during live betting.
• Placing opposing bets on the same match (arbitrage betting) is strictly prohibited.

If a match is abandoned or suspended, all related bets will be voided and stakes refunded. However, if the required number of overs or periods has been completed, the result will be settled based on what was played.

11xbet offers a variety of bonuses and promotions, each with its own terms and expiry period. Please read the relevant conditions carefully before claiming any offer.

• The welcome bonus is available to new members only and can be claimed once.
• Wagering requirements must be completed before any bonus funds can be withdrawn.
• Wagering requirements are typically 10–30x the bonus amount.
• Bonuses that are not used before their expiry date will be forfeited.
• Using multiple accounts or a VPN to claim bonuses is strictly prohibited.
• If bonus abuse is suspected, the account may be placed under investigation.

11xbet reserves the right to modify, suspend, or cancel any bonus offer at any time. Members will be notified via email or in-app notification if changes are made to an active bonus.

The following activities are strictly prohibited on 11xbet. If any such activity is detected, the account will be immediately terminated and associated funds may be forfeited.

• Creating or operating multiple accounts.
• Registering using a false identity or fraudulent documents.
• Exploiting system or software vulnerabilities to gain an unfair advantage.
• Using bots or automated software to place bets.
• Money laundering or transactions involving illegal funds.
• Unauthorized access to another member's account.
• Attempting to hack or carry out a cyberattack on the 11xbet system.
• Arbitrage betting or deliberately exploiting bonus offers.

If a member is found to be involved in any of the prohibited activities listed above, 11xbet reserves the right to share relevant information with law enforcement agencies if necessary.

11xbet may suspend or permanently close any member's account under the following circumstances.

• Violation of the rules and terms & conditions.
• Failure to complete KYC verification or providing false information.
• Extended period of inactivity (more than 12 months).
• The member submits a voluntary account closure request.
• Upon submission of a self-exclusion request.

Any valid funds remaining at the time of account closure will be returned. However, if the account is closed due to prohibited activities, funds may be forfeited. To close your account voluntarily, contact us at support@11xbet.ws.

11xbet places responsible gaming at the top of its priorities. We believe entertainment should never become a problem. To that end, we have put several protective measures in place.

• Deposit Limit: You can set daily, weekly, or monthly deposit limits.
• Self-Exclusion: You can exclude yourself from the platform for a set period of time.
• Cooling-Off Period: Your account can be temporarily suspended for 24 to 72 hours.
• Time Limit: Daily session time limits can be set.
• Reality Check: Option to receive periodic reminders of your playing activity.

If you're experiencing a gaming problem, please reach out to our Responsible Play Visit the page. Remember, gambling is for entertainment, not a source of income.

11xbet treats the protection of users' personal data as a top priority and adheres to international data protection standards.

• Your data is always protected with 256-bit SSL encryption.
• Your information is never sold or shared with third parties.
• Information is not disclosed without a lawful request from a law enforcement authority.
• You have the right to request deletion of your personal data.

For more details, please visit our Privacy Policy Read the page.

11xbet accepts no liability in the following circumstances.

• Bets that are not placed due to internet disconnection or network issues.
• Failures or delays caused by third-party payment services.
• Unauthorized access to an account due to the user's own negligence.
• Unexpected technical errors or server outages.
• Any funds lost due to incorrect payment details provided by the user.

That said, 11xbet always strives to minimize such issues and provides members with the fullest possible support whenever a problem arises.

11xbet reserves the right to modify, add to, or remove any part of these Terms & Conditions at any time. Members will be duly notified before any changes take effect.

• For significant changes, you will be notified via email or an on-site notification.
• Continued use of the platform after any changes takes effect constitutes acceptance of the updated terms.
• If you do not agree with the updated terms, you have the option to close your account.
• The date of the latest update can be found at the top of this page.

For any questions or complaints, please get in touch with us: support@11xbet.ws